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Privacy Policy

Last updated: July 14, 2025

1. Introduction

Thanks for using Reflow! We are deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.reflow.media, including any associated media forms, channels, mobile websites, or applications (collectively, the "Site").

Please review this policy carefully. If you do not agree with its terms, please refrain from accessing or using the Site.

2. Information We Collect

We may collect various types of information about you as you interact with our Site. This may include:

  • Personal Data: Information that can identify you personally, such as your name, work email address, and phone number. This also might includes demographic details like age, gender, and interests, which you may voluntarily provide when registering or participating in Site activities like online chats or forums.
  • Derivative Data: Data automatically collected by our servers when you access the Site, including your IP address, browser type, operating system, access times, and the pages you visited immediately before and after our Site.
  • Financial Data: Information related to your payment methods (e.g., credit card details, card brand, expiration date) collected when you make purchases, or place orders.

3. How We Use Your Information

Accurate information allows us to provide you with a seamless, efficient, and personalized experience. Specifically, we may use the information collected via the Site to:

  • Create and manage your user account.
  • Process your transactions and send you relevant confirmations.
  • Communicate with you via email regarding your account or orders.
  • Facilitate user-to-user interactions.
  • Solicit feedback and contact you about your Site usage.
  • Resolve disputes and address technical issues.
  • Respond to your product and customer service inquiries.

4. How We Share Your Information

We may share your collected information in specific circumstances:

  • Legal Compliance and Protection: We may disclose your information if required by law, to respond to legal processes, to investigate potential policy violations, or to protect the rights, property, and safety of others, as permitted by applicable law.
  • Third-Party Service Providers: We may share your information with third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing support.
  • Business Transfers: In the event of a reorganization, sale of assets, merger, or acquisition by another entity, your information may be transferred to the successor entity.

5. Your Choices

You have control over the information you provide to us:

  • Account Information: You can review, update, or terminate your account information at any time by logging into your account settings on the Site.
  • Emails and Communications: To stop receiving promotional emails or other communications from us, you can update your preferences in your account settings or use the unsubscribe link provided in our emails.

6. Data Security

We implement administrative, technical, and physical security measures to help protect your personal information. While we strive to secure your data, please be aware that no security measures are completely impenetrable, and no method of data transmission over the Internet can be guaranteed against any interception or misuse.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy regularly for any updates. Changes become effective when they are posted on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us: